- Cancellation of the order: The customer has the right to cancel the order before the shipment is delivered to the shipping company. If the shipment is cancelled after the order has been executed, the store has the right to refund the value of the product only and deduct the value of the shipment, including free shipping. When the shipment is cancelled after it has been executed, the value of the shipment will be deducted from the product.
- Refund: The amount will be refunded to your card if the order was paid by (Credit - Mada - stcpay) within 1 - 6 days
The amount will be refunded by transfer to the customer’s bank account in case of requesting payment by bank transfer within 6 days.
- Tamara and Tabby: The store has the right to deduct a 7% supplier service fee when canceling the order after shipment (the amount is returned to the supplier and the supplier returns the amount paid to the customer)
If you have any further questions, please contact us.
WhatsApp 0552886641
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